Virgin America just stole $300 from me
I made a reservation and cancelled by mistake when I wanted to change
Reservation . I called immediately and was denied
So they took my money for a flight I didn't take and now I have to pay yet another 300$ .
Who gets this money?
I worked so hard for that $300 and now it's gone just like that.
This airline should be shut down
Customer service sucks
They are not for the client
AVOID THIS AIRLINE!!!!!!
Apriljak wrote the review because of return, exchange or cancellation policy at Virgin America. Reviewer claimed that he or she wants Virgin America to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.